Using Humor to Help You with Difficult Client Conversations

Daniel DeCapua

Published on: 03/10/2025

Every real estate agent has faced it — that unforgettable moment when you open a door and the overwhelming smell of smoke, pets, or something stronger hits you. This witty yet insightful piece dives into how Realtors can handle tough conversations about odors, mess, or sensitive home issues using the PEC Method (Personal, Extreme, Comfort). Learn how humor, empathy, and professionalism can turn awkward moments into opportunities to build trust, strengthen relationships, and sell homes faster.